Frequently Asked Questions
Q Are you a factory or a trading company?
We are an established factory with a dedicated team of professional workers, designers, and quality inspectors.
Q What are your main products?
Our main product range includes LED wall washers, linear lights, spotlights, buried lights, underwater lights, wall lights, pixel lights, garden lights, lawn lights, street lights, and more than ten other categories.
Q How can I obtain a sample?
For regular products, we can provide them free of charge to customers with whom we have established cooperation. For new clients, free samples are limited to items of small value.
Q What are your main advantages?
We offer over ten years of specialized outdoor lighting experience, robust technical capabilities, a stable supply chain, highly competitive pricing, and official CE, RoHS, and SGS certifications alongside a 2 to 3-year warranty.
Q Do you have a minimum order quantity (MOQ)?
We do not enforce a strict MOQ. We welcome orders of any size.
Q How do you handle product warranties and failures?
We provide a 2-3 year standard warranty, customizable up to 5 years. Our strict quality control limits defect rates to below 0.2%. For any issues during the warranty period, we will send replacement units or discuss tailored technical solutions based on the actual situation.
